RAFAEL - JACKET
The Rafael jacket combines a modern, functional design to give you comfort, protection and style at any time of day — on and off the court.
Estimated delivery: Spain 2–4 business days · Europe 4–8 business days · More information
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Frequently Asked Questions
At Insuu Sport we offer free shipping, although delivery times are not specified on our website. To find out the exact timeframe for your location, please contact us via our contact form or at hello@insuusport.com.
Yes, you have 30 days from the moment you receive your order to request a return.
The product must be unused, show no signs of use, have its tags attached, and be in its original packaging. You will also need the purchase receipt.
Orders in the Peninsula and the Balearic Islands:
- If your order is over €80, the return is free.
- If it is under €80, the cost of the return is €3.50.
International orders:
The cost of the return will depend on the destination country. Our team will inform you of the details.
To request a return, send us an email at hello@insuusport.com ensuring you meet the requirements.
At Insuu Sport, we accept the following secure payment methods:
Credit/debit cards:
- Visa
- Mastercard
- American Express
Digital payments and wallets:
- Apple Pay
- Google Pay
- Shop Pay
Financing and deferred payments:
- Klarna (Buy now, pay later)
💳 All payments are processed through Shopify Payments, ensuring security and speed in every transaction.
We offer free shipping on most orders.
However, if you make exchanges or returns, costs may apply depending on the order amount and your location.
Mainland Spain and the Balearic Islands:
- Free shipping on orders over €80.
- €3.50 fee for exchanges on orders under €80.
We are here to help you. You can get in touch with us via:
📩 Email: hello@insuusport.com
🌍 Contact form: https://insuusport.com/pages/contacto
If your inquiry is regarding a return, please be sure to include your order number and details of the issue to expedite the response.